Patient Bill of Rights

You Have a Right:

  • to be treated with dignity and respect.
  • to health care, regardless of race, color, sex, age, religion, national origin, mental or physical handicap.
  • to be addressed by proper name, to be listened to and to receive appropriate responses.
  • to obtain from your health care provider complete and current information concerning your diagnosis, treatment and prognosis in language you can understand.
  • to receive from your physician information necessary to give informed consent prior to the start of any procedure and/or treatment.
  • to refuse treatment to the extent permitted by law, and be informed of the medical consequences of your actions.
  • to expect all communications and records pertaining to your care to be treated as confidential.
  • to expect reasonable education regarding treatment options and prescribed treatment programs
  • to know what office rules and regulations apply to your conduct as a patient.
  • to provide confidential feedback via the Patient Comment Card provided at the office or through the Patient Services Department at 800-616-1526.

You are Responsible:

  • for informing your health care provider if you do not understand the instructions or explanations given to you.
  • for informing your health care provider if instructions cannot be followed and a more suitable plan is required.
  • for telling your health care provider about past illnesses, hospitalizations, medications and other matters affecting your health.
  • for notifying your health care provider about any changes in your condition.
  • for promptly notifying your health care provider if treatment or medications do not help or result in side effects.
  • for following the treatment prescribed by your physician including returning for adjustment visits as needed.
  • for cooperating in the resolution of medical situations that may arise in the office or at home.
  • for cooperating in observing safety regulations and policies of the office.
  • for being considerate of office personnel who are involved in providing your health care and respectful of office facilities and equipment.
  • for keeping your appointments whenever possible and for canceling appointments, if necessary, as early as possible.